Revamped pothole reporting system

Revamped pothole reporting system - information received from the County Council.

The way people report potholes and other highways issues in Staffordshire has been completely revamped. Our ReportIt system has undergone a complete transformation to make it easier for residents to report highways issues.

The new system is more user friendly, and gives people the option of having their own account where they can track the progress of their reported issue. In response to customer feedback, people can also now report the condition of a whole road, and the language has been made much simpler. It has taken a year to develop, and although it has been tested extensively, we are asking people to provide feedback that will further shape the system.

Reports made to the previous ReportIt system have been transferred over, so there is no need for people to make a new report.